We’d Love To Hear From You
Whether you need help with an order, sizing, shipping, payment, or store pickup, the Urban Wear Boutique team is here to assist.
Customer Support
Reach out to us for help with your order, payments, product availability, shipping, and store pickup questions.
- Phone / WhatsApp (242) 442-4591
- Email urbanswimwear@yahoo.com
- Best For Order support, sizing help, payment receipts, pickup help, and delivery questions
Visit Our Stores
You can shop with us in person at our Nassau and Freeport locations during regular business hours.
- Freeport Downtown, Parker Building
-
Nassau
Off Soldier Road
Next to Bundles of Beauty - Support Reminder Please wait for pickup confirmation before visiting for an online order collection
Business Hours
Our current store hours for Nassau and Freeport are listed below.
Freeport Hours
Downtown, Parker Building
- Monday - Thursday 10:00 AM - 6:00 PM
- Friday - Saturday 10:00 AM - 7:00 PM
- Sunday 10:00 AM - 4:00 PM
Nassau Hours
Off Soldier Road, Next to Bundles of Beauty
- Monday - Thursday 10:00 AM - 6:00 PM
- Friday - Saturday 10:00 AM - 7:00 PM
- Sunday 10:00 AM - 4:00 PM
Before You Contact Us
Having the right information ready helps us assist you faster.
For Order Help
Please have your order number, full name, and the email or phone number used at checkout.
For Payment Help
If you made a bank transfer or deposit, please send your receipt when done so we can confirm your order.
For Pickup Help
Please wait for pickup confirmation before visiting the store for any online order collection.
Fastest Way To Reach Us
For the quickest support, message us on WhatsApp with your order details, receipt, or question, and our team will assist you as soon as possible.
Need Support Right Now?
Contact Urban Wear Boutique for help with orders, store pickup, shipping, sizing, and payment questions.