Terms of Service

Terms & Conditions Of Shopping With Us

By using the Urban Wear Boutique website and placing an order with us, you agree to the terms below. These terms help protect both the customer and the business and explain how our store operates.

General Use Of Website

Store Access

By using this website, you confirm that you are using our store for lawful shopping purposes only.

  • You may not misuse the website
  • You may not attempt unauthorized access
  • You agree to provide accurate information when ordering

Content & Information

We do our best to ensure product details, images, and pricing are accurate, but minor errors may occasionally occur.

  • Colors may vary slightly by screen
  • Product descriptions may be updated at any time
  • Availability may change without notice

Orders & Payments

Order Acceptance

Submitting an order does not guarantee acceptance until payment is verified and the order is reviewed by our team.

  • Orders may be declined if payment is not confirmed
  • Orders may be cancelled for stock issues or incorrect information
  • We may contact you if clarification is needed

Payment Responsibility

Customers are responsible for ensuring that payment details are correct and that transfer receipts are sent when required.

  • Bank transfer orders remain pending until confirmed
  • Payment delays may affect product availability
  • Pickup payment is only available where offered

Shipping & Pickup

Shipping Terms

Shipping times are estimates and may vary due to weather, airline schedules, transportation delays, or destination requirements.

  • Estimated times are not guaranteed delivery dates
  • Rates may vary by island or shipping method
  • Customers must provide correct delivery details

Pickup Terms

Pickup orders must be collected within the store’s allowed timeframe unless otherwise arranged with our team.

  • Customers should wait for pickup confirmation
  • Valid ID and order details may be required
  • Orders not collected in time may be subject to cancellation policies

Returns, Exchanges & Product Availability

Return Terms

All returns and exchanges are governed by our Refund Policy. Customers should review that page before purchasing.

  • Not all items are eligible for return
  • Sale items may be final sale
  • Returned items must meet condition requirements

Availability

Products displayed on the website may sell out before an order is fully processed.

  • Adding an item to cart does not reserve stock
  • Orders may be adjusted if inventory changes
  • Our team may contact you with alternatives if needed

Limitation Of Liability

Business Responsibility

Urban Wear Boutique is not responsible for indirect or unexpected losses arising from delays, technical issues, or events outside our reasonable control.

Customer Responsibility

Customers are responsible for providing correct order details, reviewing product information, and following store procedures for payments, shipping, and pickup.

Policy Updates

Changes To Terms

Urban Wear Boutique may update these terms when needed to reflect business operations, policy changes, or legal requirements.

Continued Use

By continuing to use the website after changes are made, you agree to the updated terms.

Questions About Our Terms?

If you need clarification about shopping, payments, shipping, or store policies, our team is happy to help.

Contact Urban Wear Boutique